“Developing a new technology platform based on Microsoft CRM is helping Centre Wellington meet its mandate to serve its citizens more efficiently and effectively.”
David Boyle, IT manager at Centre Wellington
Centre Wellington is the largest municipality in Wellington County and ranks among one of the fastest growing communities in the province of Ontario. Centre Wellington wanted to enhance information access, deliver deeper business insight and meet its goals to serve its citizens more efficiently and effectively.
To improve its citizen service delivery, Centre Wellington worked with Microsoft Certified Gold Partner Infusion to implement Microsoft Dynamics CRM. The results of this implementation included: improved service delivery, a "single version of the truth" across multiple systems, and a foundation for future development and growth.